Why Custom Care?
We accept Credit Card payments for charges not covered by insurance.
7 Reasons Why Custom Care Is The Restoration Vendor Of Choice:
A representative will contact your insured customer within one hour from the time of the first notice of loss.
Within four hours of loss notification, a professional is on-site to start mitigation services.
Within eight business hours, a verbal briefing of the scope will be communicated to the appropriate person.
All estimates are prepared using Xactimate, the estimating software used by 8 out of 10 major insurance companies.
We train and develop our employees, knowing we are only as good as the people we employ. All technicians are IICRC certified, participate in our medical surveillance program, and are required to attend our continuing education programs.
Active membership with:
- IICRC, the Institute of Inspection, Cleaning & Restoration
- ASCRI, the Association of Specialists in Cleaning and Restoration
- WLI, the Water Loss Institute
We know our role is to respond fast, reassure the customer, do the job right and communicate to the adjuster.
P.O. Box 473609
Charlotte, NC 28247
Phone: 704-541-4868 • 704-541-0253